CHAPTER ONE
INTRODUCTION
1.1 Background of the study
1.2 Statement of problem
1.3 Objective of the study
1.4 Research Hypotheses
1.5 Significance of the study
1.6 Scope and limitation of the study
1.7 Definition of terms
1.8 Organization of the study
CHAPETR TWO
2.0 LITERATURE REVIEW
CHAPETR THREE
3.0 Research methodology
3.1 sources of data collection
3.3 Population of the study
3.4 Sampling and sampling distribution
3.5 Validation of research instrument
3.6 Method of data analysis
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS AND INTERPRETATION
4.1 Introductions
4.2 Data analysis
CHAPTER FIVE
5.1 Introduction
5.2 Summary
5.3 Conclusion
5.4 Recommendation
Appendix
Abstract
This study is on the impact of organization and method on office management. The total population for the study is 200 staff of Kaduna North local government of Kaduna state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made up directors, administrative staff, senior staff and junior staff was used for the study. The data collected were presented in tables and analyzed using simple percentages and frequencies.
CHAPTER ONE
INTRODUCTION
- Background of the study
Organization and methods was originated through the efforts of the pioneers of scientific management such as Taylor and Gilbert whose work influenced. The early approaches and establishment of the function in so many organization. Organization and methods is simply the used of work study techniques to the structure and procedures of an organization in order to improve the efficiency of an organization. Organization and methods has transformed into a very valuable component of an organization. In fact it become a specialized field with career prospects, especially for our teaming unemployment. It provide opportunities that are both challenging and satisfying to the average intellectual employee to prove his with in improving and processes. The British standard 3188.1001 defines organization and methods as the systematic examination of activities in order to improve the effective use of human and other material resource. According to Harzel (2001) defines organization and methods is the application of work study techniques to the structure and procedures of an organization in order to improve the efficiency of an organization system. Briscoe (1992) defined organization and methods as a specialist function which has a primary objective of improving efficiency and control in organizations. It is thus seen as an essential function that should be part of the make u of any organization. Organization and method and it associated techniques can be seen to form the basis of business process re-engineering and business process improvement. The most important reason of introducing organization and method is to improve administrative procedure and clerical practice in the office. Therefore its equally important to be familiar with the definition of office: Office can be deafen as a work area for handling information or process equipment. Office can also be seen as a place of work on the other hand it has been seen as a place where business activities are carried out. In whichever way an office is defined, it is to be noted that the world of work bring about the existence of office. Office does not derives it meaning from the size of any room where clerical functions are being carried out. On the other hand, it has no reference to size or nature of activities that are taking place in any Organization. For example; the room where lecturer attend to his student is called an office also, the room where the president of the federal Republic of Nigeria carried out is constitutional duties are also called an office.
Office management
This could be regarded as an act of putting into systematic relationship those elements and activities essential to the satisfaction of an office purpose. In a nutshell Organization and the method is simple the w ay and manner organizational activities is put in the right and most orderly manner. On the other hand is a process of coordinating organizational structure and procedures in the most perfect way.
- STATEMENT OF PROBLEM
When the employees of an Organization are not fully equipped with knowledge of organization and methods the way and manner in which office should be kept in the most desired order might be a problem. This could result to loss of documentation and even low employees performance. The question therefore asked is, is it the poor knowledge of organization and methods that lead to poor employees performance and improper documentation in Kaduna north local government are? At the same time does it mean if, every officer in Kaduna north Local Government is fully developed with the knowledge of organization and methods it will lead to help employee’s performance and proper documentation? This is actually an issue of investigation. If the knowledge of organization and method is not provided there would be contribution cost of document and low performance. This research is therefore undertaken to monitor the level of the knowledge of organization and method and it relevance to proper documentation and improve performance and also make recommendation on how to improve the knowledge of organization and methods.
1.3 OBJECTIVE OF THE STUDY
Every research has a purpose and aim. This research is to investigate the impact or organization and methods on office management with particular reference to Kaduna North Local Government area. The researcher interest to provide answer to issues of office management in the area under study. Therefore the objectives of this research among other are:
- To investigate the level of office holders understanding of organization and methods.
- To find out the problems that lack of the knowledge of organization and method can result to
- To find a way of providing the knowledge of organization and methods to office holders in the local government area.
- To investigate how the knowledge of organization and methods will result to high employees performance and proper
1.4 RESEARCH HYPOTHESES
For the successful completion of the study, the following research hypotheses were formulated by the researcher;
H0: there is no level of office holders understanding of organization and methods
H1: there is level of office holders understanding of organization and methods
H02: there are no problems that lack of the knowledge of organization and method can result to
H2: there are problems that lack of the knowledge of organization and method can result to
1.5 SIGNIFICANCE OF THE STUDY
The importance of this project cannot be over emphasized because the organization and method is a course that is designing for the smooth management of office which is the coordinator of all organization activities therefore:
- There is the need for knowledge of organization and method for the smooth management of office.
- The research work will be a source of research to other researchers and also a refresh point.
- The research work also find out problems likely to be faced by all office users
1.6 SCOPE AND LIMITATION OF THE STUDY
The vital part of this study is the impact of organization and methods on office management. In the courses of the study, the researcher will limit it study to Kaduna North Local government. The researcher encounters some constrain which limited the scope of the study;
- a) AVAILABILITY OF RESEARCH MATERIAL: The research material available to the researcher is insufficient, thereby limiting the study
- b) TIME: The time frame allocated to the study does not enhance wider coverage as the researcher has to combine other academic activities and examinations with the study.
- c) Organizational privacy: Limited Access to the selected auditing firm makes it difficult to get all the necessary and required information concerning the activities.
1.7 DEFINITION OF TERMS
ORGANIZATION: An organization or organization is an entity comprising multiple people, such as an institution or an association that has a collective goal and is linked to an external environment.
OFFICE MANAGEMENT: Office managers, also called administrative service managers, are business professionals who are responsible for a diverse set of administrative tasks. Whether calculating payroll or hiring new employees, office managers must perform their duties with decisiveness and accuracy for a business to perform well.
1.8 ORGANIZATION OF THE STUDY
This research work is organized in five chapters, for easy understanding, as follows
Chapter one is concern with the introduction, which consist of the (overview, of the study), historical background, statement of problem, objectives of the study, research hypotheses, significance of the study, scope and limitation of the study, definition of terms and historical background of the study. Chapter two highlights the theoretical framework on which the study is based, thus the review of related literature. Chapter three deals on the research design and methodology adopted in the study. Chapter four concentrate on the data collection and analysis and presentation of finding. Chapter five gives summary, conclusion, and recommendations made of the study
